Durham Pro Appliance Repair — modern kitchen interior
Canadian flag Canadian Owned

Appliance Repair Ajax

We service every major appliance brand right here in Ajax — Samsung, LG, KitchenAid, Whirlpool, Bosch and more. Same-day or next-day visits across the city from the lakeshore north to Audley, no diagnostic surprises on jobs we complete, no west-end techs driving in from Mississauga.

Ajax-based techs Genuine OEM parts Same-day visits

/ Our Services

Our Services in Ajax

Fridge repair Ajax — Durham Pro Appliance Repair

Fridge Repair Ajax

Free-standing · Built-in · French-door · Side-by-side · Top-mount · Counter-depth

Book Now
Washer repair Ajax — Durham Pro Appliance Repair

Washer Repair Ajax

Front-load · Top-load · Stackable · Compact 24-inch · High-Efficiency

Book Now
Dryer repair Ajax — Durham Pro Appliance Repair

Dryer Repair Ajax

Electric · Gas · Heat-pump · Vented · Ventless · Compact 24-inch

Book Now
Dishwasher repair Ajax — Durham Pro Appliance Repair

Dishwasher Repair Ajax

Built-in · Portable · Drawer · Counter-top · Compact 18-inch

Book Now
Stove repair Ajax — Durham Pro Appliance Repair

Stove Repair Ajax

Free-standing · Slide-in · Gas · Electric · Induction · Dual-fuel

Book Now
Oven repair Ajax — Durham Pro Appliance Repair

Oven Repair Ajax

Single wall · Double wall · Convection · Steam · Microwave Combo

Book Now

Fridge Issues

"My fridge cools fine but the ice maker stopped producing ice."

Problem

The fridge itself runs perfectly — proper temps in both compartments, fans spinning — but the ice maker has stopped filling, stopped cycling, or is producing tiny malformed cubes. The cube bin sits empty after 24 hours. Pressing the manual test button does nothing, or it fills with water but never ejects.

Cause

Three usual culprits. First: a frozen water inlet line — common in older fridges where the line passes through the freezer wall and a slow drip freezes shut over months. Second: a failed water inlet valve solenoid that no longer responds to the fill signal. Third: the ice maker module itself — the gear motor that ejects cubes and the thermostat that controls the cycle typically wear out around year 5-8. On Samsung French-doors specifically, the entire ice maker assembly is a known failure point.

How We Fix It

We isolate which component failed using a multimeter test on the inlet valve plus a manual cycle test on the ice maker. Frozen lines we thaw and re-route to prevent recurrence. Inlet valves and ice maker modules we stock on the truck for Samsung, LG, Whirlpool, and Bosch. Most ice maker repairs finish in 60-75 minutes, single visit. The integrated assembly on a Samsung four-door is a 2-day order.

Other Issues We Repair

Fridge warm but freezer cold (defrost failure) · Water dispenser slow or stopped · Compressor not running · Loud humming or rattling · Door seal failures · Interior light burned out · Temperature won't hold setting · Water pooling under fridge

Washer Issues

"My washer fills and washes but won't spin — or it shakes the floor."

Problem

The wash cycle runs fine — fill, agitate, drain — but when the machine should enter spin cycle, nothing happens or it spins weakly. Clothes come out soaking wet. On front-loads, the alternative symptom is violent shaking during spin: the machine literally walks across the laundry room floor. Top-loads may stop mid-cycle with the lid still locked and water remaining.

Cause

For front-loads: failed drive motor, broken motor coupling, worn drum bearings, or an unbalance switch that can't sense load distribution. Excessive shaking points to broken shock absorbers or worn suspension rods — common on Samsung and LG front-loads after 5-7 years. For top-loads: failed clutch assembly, broken drive belt on older models, or a failed motor control board that won't engage the spin circuit.

How We Fix It

We pull the back panel, run the motor in test mode, and check belt, coupling, and bearing condition simultaneously. Shock absorbers and suspension rods we stock for the common Samsung and LG models. Drive couplings for Whirlpool top-loads are on the truck. Drum bearing replacement requires partial disassembly — typically a 3-4 hour single-visit job. We tell you upfront if the bearing damage is severe enough that a new machine makes more economic sense than the repair.

Other Issues We Repair

Won't drain or water sits in drum · Door or lid won't lock · Leaking during fill or spin · Detergent dispenser stuck · F-codes, LE codes, OE codes · Won't start or no power · Won't agitate or tumble · Excessive noise even before spin

Dryer Issues

"My dryer is making a loud thumping or squealing noise during cycles."

Problem

The dryer powers on, the drum turns, clothes actually dry — but every rotation produces a loud thump, squeal, or grinding sound. You can hear it three rooms away. Sometimes intermittent, sometimes constant. The noise typically gets worse over weeks until it's impossible to ignore.

Cause

Almost always a worn drum-support component — either the rear drum rollers, the front drum bearing/glides, or the idler pulley that tensions the drive belt. A failing idler pulley bearing produces a high-pitched squeal. Worn rear drum rollers produce a rhythmic thump in time with drum rotation. On Whirlpool, Maytag, and Kenmore dryers, the drum support shaft itself can wear through after 10+ years of use.

How We Fix It

We pull the front or rear panel (depending on dryer design) and inspect rollers, glides, idler pulley, and belt all together — once you're inside, you replace anything worn to prevent another callback six months out. We stock belt-and-roller kits for the common Whirlpool, Samsung, LG, and Kenmore chassis. Full bearing service usually takes 90-120 minutes, single visit. The new drive belt comes included with the kit.

Other Issues We Repair

Won't heat (clothes come out wet) · Drum not turning at all · Won't start · Stops mid-cycle · Door switch issues · Moisture sensor errors · Burning lint smell · Takes 2+ cycles to fully dry

Dishwasher Issues

"My dishwasher runs a full cycle but the dishes are still dirty."

Problem

You load it, run a cycle, open the door — and dishes look essentially as they went in. Food residue still on plates, glassware streaky, dried-on bits stuck to the bottom rack. Sometimes worse with each cycle, not better. Detergent pod was used, rinse aid is full, water heater is set right — but cleaning performance has collapsed.

Cause

Three main suspects. The lower spray arm has stopped rotating — either clogged jets, a cracked arm, or a failed wash pump. The water inlet valve isn't bringing in enough water for proper cleaning pressure. Or the heating element has failed — without hot water during the wash cycle, even the best detergent won't dissolve grease. A worn pump impeller is also common: it spins but no longer generates enough pressure to spray properly.

How We Fix It

We pull the lower spray arm and run a manual rotation test, check water level after the fill cycle, and meter-test the heating element. Spray arms, inlet valves, and heating elements we stock for Bosch, Samsung, LG, KitchenAid, and Whirlpool. Pump impeller replacement is typically a 60-90 minute single-visit fix. We also check for hard-water deposits on the heating element — in some Ajax neighborhoods this builds up over 5+ years and kills cleaning effectiveness gradually.

Other Issues We Repair

Won't drain (water sits in tub) · E15 leak code (Bosch) · Won't start or no lights · Soap dispenser stuck closed · Door latch broken · LE / OE error codes · Hot water not reaching unit · Detergent dispenser door won't open

Stove Issues

"My stovetop or oven touch controls have stopped responding."

Problem

You press the touch panel — for a burner, oven temp, timer, anything — and nothing happens. No beep, no display change, no response. Sometimes only certain buttons stop working; sometimes the entire control panel goes dead. The display might still be visible, but inputs do nothing. The stove is essentially bricked.

Cause

Touch panel failure is usually one of three things. The panel itself — the glass with capacitive sensors underneath — has failed from steam moisture, grease infiltration, or a sealed-housing breakdown. Second: the main control board has a failed input section, often from a power surge during a thunderstorm or brownout. Third: a connector or ribbon cable between the panel and the board has come loose or oxidized — a common slow failure on Samsung and LG ranges as they age.

How We Fix It

We isolate the failure by checking continuity between the touch panel and the control board with a meter. Loose connectors get reseated; oxidized ones get cleaned and retreated. Failed touch panels are brand-specific orders — typically 2-4 days for Samsung, LG, KitchenAid, and Whirlpool ranges. Control board failures sometimes need ordering as well. We give you the quote with parts pricing before ordering anything. While inside, we also clear any error codes stored in memory.

Other Issues We Repair

Burner won't heat / induction won't recognize pan · Oven won't reach temperature · Self-clean failed mid-cycle · Door seal worn · Oven light bulb (sealed housing) · Convection fan failed · F1/F2/F3 error codes · Display clock dim or stuck

Oven Issues

"My oven door won't close fully — or the self-clean lock is stuck."

Problem

The oven door won't close all the way — you can see a small gap, heat escapes during baking, the door slams open easily, or feels loose. Alternative version: the self-clean cycle finished hours ago but the door is still mechanically locked. The LOCK light is still on, the controls won't respond to manual override, and the door physically will not open.

Cause

Door not closing is usually worn or broken door hinges — heavy oven doors stress the hinge springs over years — or a compressed door gasket that prevents the latch from engaging. Self-clean lock stuck after cycle is almost always a failed door lock motor: the motor that mechanically locks the door during the high-heat clean cycle has thermal limits that can wear out after several cleans. The motor stops returning to the "unlocked" position. This is a known issue on certain Samsung and KitchenAid models.

How We Fix It

For hinges and springs, we pull the door off (most ovens lift off after releasing the hinge locks), replace the worn hinge or spring set, and rehang. We stock hinge sets for the common Whirlpool, KitchenAid, and Samsung ovens. For stuck self-clean locks, we open the top trim, replace the door lock motor assembly, and run a verification cycle. Both repairs are single-visit, typically 60-75 minutes. We'll also tell you if your model is one of the known-failure-prone units so you can decide whether self-clean is worth using going forward.

Other Issues We Repair

Won't reach temperature / takes forever to preheat · Convection fan loud or stopped · Light bulb burned out (sealed housing) · Touch panel non-responsive · F1/F2/F3 / E101 codes · Smoke during preheat · Oven doesn't shut off · Self-clean cycle won't start

/ Brands We Service

Brands We Service in Ajax

/ Book Online

Schedule a repair.

Fill out the form and a Durham technician will get back to you within hours. We cover Oshawa, Whitby, Ajax, Pickering and Bowmanville — same-day visits available.

Same-day & next-day visits
90-day parts & labor warranty
Local Durham technicians
(289) 906-9362

Mon – Sun · 7am – 11pm

Get in Touch

Fill out the form below and we'll get back to you soon.